No heat during a freeze
The house keeps dropping and nothing warm is coming from the vents. In a hard freeze, a cold home is a real emergency — call and we'll tell you when we can get to you.
Heating / Emergency Heating Service
No heat on a cold night? Let's get it back on.
When the furnace quits during a hard freeze, a cold house feels like an emergency — and it is. Take a breath. Call us and we'll tell you honestly when we can be there, then measure the system and give you a flat price before any work begins.
We aren't a 24/7 shop, and we won't pretend to be. We offer same-day service when the schedule allows and after-hours help when we can.
Read this first
If you smell gas or your CO alarm is going off, leave now.
Before anything else on this page: your safety comes ahead of any heating repair. A gas leak or carbon monoxide is not something to troubleshoot from inside the house.
- Get everyone out of the home first — including pets. Don't stop to open the equipment, flip switches, or hunt for the source.
- Once you're safely outside, call your gas utility or 911. Let them clear the home before anyone goes back in.
- Then call us. After you're safe and the utility has been notified, reach out and we'll help you get the heat working again.
A carbon-monoxide alarm sounding, a rotten-egg or sulfur smell, or feeling dizzy or sick near the furnace are all reasons to step outside first and make the call. When in doubt, treat it as real.
When to call us
Signs it's worth a call tonight.
The furnace won't stay running
It kicks on, then shuts off a minute later, over and over. Something is telling it to stop, and it's better to have it looked at than to keep resetting it.
Burning or unusual smells
A hot, burning, or electrical smell when the heat runs is a reason to shut it off and call. Odd smells are early warnings worth taking seriously.
Pilot or ignition won't light
If the system won't light or start its heating cycle at all, it usually needs a trained set of eyes rather than another try at the switch.
Not sure but it feels wrong
Strange noises, a system that's short-cycling, or heat that just isn't keeping up — if it feels off, it's fine to call and ask.
You've been told to replace it
If a cold-night breakdown came with a "you need a whole new system" quote, our free second opinion measures before comparing.
While you wait
A few safe things you can try.
None of these mean opening the furnace or touching anything inside the equipment. They're the simple checks that sometimes solve it, and the steps that keep everyone comfortable until we arrive.
Step 01
Check the thermostat
Make sure it's set to heat and the target is a few degrees above the current room temperature. Fresh batteries can matter too.
Step 02
Check the breaker
Look at your electrical panel for a tripped breaker to the heating system. If one has flipped, you can switch it back once — if it trips again, leave it and call.
Step 03
Layer up and stay warm
Add blankets and layers, gather everyone into one room, and keep exterior doors shut to hold the heat you have.
Step 04
Use space heaters carefully
If you use one, keep it well clear of anything that can burn, plug it straight into the wall, and never leave it running unattended or overnight.
Even in an emergency
We measure first and give you one flat price.
A cold house is stressful, and stress is exactly when people get talked into things they don't need. We don't work that way. Even on an emergency call, we put instruments on your heating system, find the real cause, and show you what's going on before we quote a dime.
Then you get a single, flat, upfront price to approve before we start — no hourly meter running, no surprise add-ons at the door, and no "it's freezing so it costs extra." The price is the same whether it's a calm afternoon or a hard freeze.
About the free second opinion → See what the report looks like →
Common questions
Emergency heating, answered plainly.
Are you available after hours?
We offer same-day service when the schedule allows and after-hours help when we can. We aren't a 24/7 operation, so the honest answer is that it depends on the day. Call or text (512) 318-0607 and we'll tell you honestly when we can be there.
What if I smell gas or my CO alarm goes off?
Leave the home first. Once you're safely outside, call your gas company or 911 before anyone goes back in. Then call us and we'll take it from there. Your safety comes ahead of any heating repair.
Do emergency calls cost more?
We measure the system first and give you one flat, upfront price that you approve before any work starts. No surprise add-ons and no panic pricing because it's cold outside.
Can you come out the same day?
Often yes, when the schedule allows. The best thing to do is call or text (512) 318-0607 and we'll tell you honestly whether we can reach you today and roughly when.
Let's get the heat back
Call now and we'll tell you when we can be there.
Same-day when the schedule allows, after-hours help when we can. Safety first, a measured diagnosis, and a flat price before any work starts.